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First and second orders with Hoplit Trading Pty Ltd are pro-forma orders. We require payment before goods can be sent. With the goods for the second order, we will send a Credit Application form that must be filled in and returned to us in order for us to set up a credit account for the customer. The credit term is 30 days. Interest may apply after the 30 day period. Refer to the Credit Application form for more details.
Our minimum order amount is $100.00. For items under $10.00, a minimum of two pieces is required to be ordered. Orders can be placed online (by registering for an online account), by email or by fax. We also have agents in each state that you can place orders with. For a list of our agents, please contact us.
Our online prices do not include freight costs. Once an online order has been finalised, we will send an invoice to the fax number given during registration. This invoice will have the final amount including all freight costs.
Transport
We will utilise our own preferred transport company unless another is requested by the customer. Please make this clear when an order is placed.
If any damages occur during transport, we require a written report by fax or email within 7 days of receiving the goods. Refunds will not be considered. We are only able to give credit (which will be applied to the next order), or replacements can be sent.
For orders under $200.00, we will not be responsible for any damage that occurs during transport.
Payment
We accept VISA, Mastercard and EFTPOS payments, as well as direct bank deposit. We do not accept American Express. Sorry for any inconvenience.
Discounts
All discounts and monthly specials seen on this website only apply to online orders. Specials are also offered at Gift Fairs and these only apply for orders placed during the Gift Fair period.
Any customers who hold a credit account with us but wish to pay up front for an order can receive a 5% discount on their order.
